Designed for guests. Made for hotels.
umnify #hospitality offers you powerful apps that have been specially developed for the needs of hotels and apartment businesses. Thanks to the exclusive partnership with apaleo, umnify always offers you the right solutions to simplify your processes and make them more efficient.
umnify #hospitality is the perfect complement to apaleo. It combines all hotel-relevant apps on a central platform and enables flexible access – at any time and from any device.
By merging customer relationship management and guest relationship management, umnify #hospitality combines the power of classic customer relationships with modern management tailored to guests – for personalised experiences and strong bonds.
All guest data at a glance. Manage guest relationships centrally and create personalised experiences with GRM especially for the hotel industry – pre-stay, on-stay and post-stay.
One guest, one profile. Without exception. Automated profile merging for clear guest profiles and personalized service.
Whether short-stay, medium-stay or long-stay. Manage framework agreements, instalment agreements and other B2B agreements in one central location. Keep an eye on deadlines, conditions and details at all times and optimise collaboration with business partners.
Reach your guests with the right information at exactly the right time. The automated pre-stay, on-stay and post-stay emails keep your guests informed and ensure consistent communication. This allows you to create a professional and personalized guest experience.
The automated pre-stay, on-stay and post-stay emails keep your guests informed. This not only creates clarity, but also a professional and personalized guest experience.
Enquiries, tickets and emails in one place. With automated distribution and to-do creation, your team always has an overview. Centralised communication that saves you time.
The right message at the right time. Automate and personalize communication with your guests. Whether newsletters, birthday greetings or personalized offers – reach them effectively, just as they need it.
Define checklists for recurring processes and ensure that nothing is forgotten – even in the hustle and bustle of everyday hotel life. Automatic reminders and seamless documentation ensure smooth processes and transparency.
To-dos under control. Focus on efficiency. Create and manage tasks directly in your system – whether for reservations, guests or internal processes.
Automatic reminders support you and your team with important tasks. Whether check-out tasks or open deposits – the alerts ensure that all to-dos are completed on time.
Routine tasks? Runs like clockwork! Define checklists for recurring processes and make sure that nothing is forgotten – even in the hustle and bustle of everyday hotel life.
Contracts, reports, housekeeping and even forgotten keys – everything under control! With umnify #hospitality, your hotel operations become so efficient that you can keep an overview even in the hustle and bustle.
Figures that everyone understands. Automated reports and detailed sales analyses help you to make informed decisions and optimise your hotel in the long term.
Found it? Cleared up! Manage lost property centrally and easily: Upload photos, record details and coordinate the return directly in one platform.
Easily create cleaning schedules and assign rooms directly. Your team determines the cleaning status and documents problems quickly via photo upload – making housekeeping efficient and stress-free.
Imagine having the best of both worlds – that’s what you get with the combination of umnify #hospitality and apaleo. Two powerful systems that work together perfectly to make your hotel operations smarter and more efficient.
Why make it complicated when you can make it simple? Book your free demo and experience how umnify #hospitality can make your everyday hotel life more relaxed and efficient.
